Commercial Bank of Dubai Al Quoz Branch | All You Need to know

Welcome to Dubai’s Industrial Heartland: Banking at the Heart of Dubai’s Industrial Core.

Dubai is a city of many layers. Al Quoz is in the heart of a busy industrial backbone shining through its glass skyscrapers and shopping malls. Located along the Sheikh Zayed Road, this vast mixed-use area hosts warehouses, art galleries, manufacturing facilities, retail showrooms and an increasing residential population. This community’s varied financial needs call for a bank that’s accessible and comprehensive.

Commercial Bank of Dubai (CBD) Al Quoz Branch does just that… Located in one of the UAE’s busiest and most frequented routes, this branch offers the full strength of one of the UAE’s oldest and most renowned financial institutions to businesses and residents of the Al Quoz area. The CBD Al Quoz Branch caters to the needs of both small businesses and large corporations, as well as salaried professionals and businesspeople whose daily banking needs are in full swing during lunch hours.

You can find all the details here—including exact location, hours and the complete list of services offered, digital banking integration and what makes CBD a banking partner in 2025 and beyond.

Commercial Bank of Dubai: A Legacy Institution Driving Modern 

Finance explores the history of the bank, which was established in 1980 and offers insights into the unique experiences of Dubai’s commercial banking sector.

It is important to get an idea of the institution behind the Al Quoz branch before discussing it specifically.

In 1969, Commercial Bank of Dubai (CBD) was founded via an Amiri Decree from the then late Sheikh Rashid Bin Saeed Al Maktoum, the visionary ruler on whom Dubai was built. It ultimately developed into a full-fledged national public shareholding company by 1982, having started off as a partnership between Commerzbank, Chase Manhattan Bank and the Commercial Bank of Kuwait. Today, the bank’s biggest shareholders include the Investment Corporation of Dubai (ICD), the Dubai Government’s main investment vehicle.

CBD has emerged as one of the most economically sound institutions in UAE over a period of more than 50 years. To date, the bank has seen a steady growth, with total assets standing at AED 140.2 billion and a net profit of AED 3.03 billion as of 2024. It has around 1200 professionals spread across the UAE, and was publicly listed on the Dubai Financial Market (DFM: CBD).

CBD provides a comprehensive range of services in personal banking, elite and private banking, business banking, corporate banking and institutional banking. Significantly, these services are provided both in traditional and Islamic banking formats, making CBD an inclusive banking partner for Dubai’s diverse population.

CBD has also gained fame in the last couple of years due to its digital-first approach. CBD has also become the first bank in the UAE to fully implement Open Finance as part of the Central Bank of the UAE’s AlTareq initiative, making the bank a leader in financial innovation in the region.

CBD Al Quoz Branch – Location & How to Reach

Exact Address

The Commercial Bank of Dubai Al Quoz Branch is situated at Al Quoz Industrial Area 3, Dubai on the Sheikh Zayed Road between Interchange 3 and Interchange 4 near Dubai Garden Centre. It is located on the Sheikh Zayed Road service road where it is easily accessible from both the north and southbound lanes.

1. Complete Address: Sheikh Zayed Road, Al Quoz Industrial Area 3, Dubai, UAE
2. Address: Next to Dubai Garden Centre, Near First Gulf Bank Metro Station

Getting There

1. By Car: Take Sheikh Zayed Road service road. The presence of the branch is evident between Interchanges 3 & 4. Free private parking on site!
2. By Metro: The branch is nearest to the Red Line, First Gulf Bank metro station (now called Noor Bank metro station). The branch is a short taxi or bus ride from the station, going through the service road.
3. Via Bus: There are multiple RTA bus routes that go to the Al Quoz Industrial Area. There are local buses that connect to Sheikh Zayed Road.

Branch Contact

1. Phone: 600 575 556
2. CBD General Helpline: 800-CBD (800-223)
3. Website: www.cbd.ae

When visiting, it is important to take into account the working hours of different jobs.

The information that any banking customer would need is the most practical information and is the operating schedule. The CBD Al Quoz Branch hours are:

Perhaps the most important thing to remember is that the hours are shorter on Friday and the customers are advised to schedule transactions in advance that involve teller services, well before the 12:30 PM closing time on Fridays. If you need to call on weekdays, before 3:00 PM, will allow enough time for in-branch processing for urgent needs.

24/7 ATM Access and CDM Access

Banking doesn’t have to halt when the branch is closed. The Al Quoz Branch is equipped with ATM services with 24 hours availability and Cash and Cheque Deposit Machine (CDM) for customers to benefit from:

1. Get cash anytime of the day.
2. Putting money in Cash and Cheques outside business hours
3. Check account balances
4. Send money through the ATM functions

This is a 24/7 machine access, particularly useful for business owners who operate outside of normal working hours, which is often the case in the industrial and logistics hub of Al Quoz.

The CBD Al Quoz Branch offers the following services:

The CBD Al Quoz Branch is a full service banking branch, not an ATM point or satellite banking branch. Customers can access a plethora of financial services and products.

Personal Banking Services

• Current and Savings Accounts: CBD’s account packages cater to UAE nationals, UAE expatriates and non-residents. The personal banking portfolio offers a wide range of banking and savings products, including current accounts and premium savings accounts with competitive interest rates.
• Personal Loans: Personal loans with competitive interest rates, flexible repayment periods and no mandatory salary transfer – it provides more flexibility for customers as compared to many of the other companies in the UAE market.
• Credit Cards: CBD’s credit card suite will comprise lifestyle, travel and cashback credit cards. In-store, customers can apply for cards that best align with their spending habits, and be advised on limits, rewards and payment structures.
• Home Loans and Mortgages: For those who reside in the UAE, CBD has mortgages for both ready and off-plan properties. Customers can easily walk them through the eligibility requirements, documents, and pre-approval process in-branch.
• Foreign Exchange: The Al Quoz branch offers currency exchange and international remittance services, which are crucial for Dubai’s vast expatriate community, which frequently sends money overseas.

Business and SME Banking

From auto garages to interior design companies and manufacturing to logistics providers, Al Quoz is home to small and medium businesses thriving with activity. CBD’s business banking solution caters to these needs directly.

• Business Current Accounts: Designed specifically for businesses of all sizes, offering support from a Relationship Manager and multi-currency accounts.
• SME Loans and Working Capital Finance: Providing access to credit lines, term loans, and overdraft facilities to support businesses’ cash flow, growth plans, or payment needs.
• Trade Finance: CBD’s trade finance offerings, such as letters of credit, bank guarantees, documentary collections, and supply chain finance, are especially applicable to import/export and manufacturing industries for Al Quoz.
• Payroll Solutions (WPS-Compliant): The branch provides payroll solutions that are compliant with Wages Protection System (WPS) regulations, ensuring businesses meet UAE labor laws.
• iBusiness Platform: CBD’s award-winning digital banking platform for businesses enables corporate customers to open and close accounts, make payments, check transaction details and perform trade documentation from anywhere, which leads to less and less use of physical branches in the long run.

International Financial Services and Risk Management

For larger organizations that have more complex financial needs, CBD offers a suite of corporate banking services, investment banking advisory, treasury services and tailored lending facilities. The Al Quoz Branch is an entry point, and with each corporate relationship manager in place to take care of more specialized needs.

Islamic Banking (CBD Al Islami)

CBD provides banking services that comply with the Shari’ah in its CBD Al Islami segment. Banking services provided to its customers at the Al Quoz Branch include Islamic savings accounts, Murabaha financing, Takaful insurance products, and other banking services which are structured and approved by a qualified Shari’ah Supervisory Board.

Digital banking: The new and improved Branch Experience

You no longer have to bank just at the CBD Al Quoz Branch. CBD has put in a great deal of effort into its digital ecosystem.

• CBD Mobile App: Customers can check balances, pay bills, transfer money locally and internationally, apply for products and control their cards in real time with the CBD Mobile App, both on iOS and Android.
• CBD Online Banking: A fully-fledged internet banking platform for both individual and corporate users with full transaction history, bulk upload of payments and document management.
• Open Finance Integration: CBD became the UAE’s first bank to fully activate AlTareq by the Central Bank and make Banking Data accessible to customers securely and seamlessly with authorized third parties, for smarter financial planning and seamless account aggregation.

These digital tools allow for many of the day-to-day activities, such as salary enquiries, loan top-ups, etc., to be completed without entering the branch premises. Al Quoz Branch staff are also prepared to guide customers with the creation and use of digital platforms during the face-to-face meeting.

Why to choose CBD Al Quoz Branch? Key Advantages

• Convenient Location for Al Quoz Residents and Businesses: The branch is located along Sheikh Zayed Road, one of the most convenient banking locations in Al Quoz. This branch is easily accessible for customers from around the clock areas such as Al Quoz 1, Al Quoz 2, Al Quoz 3, Al Quoz 4, neighboring areas like Al Barsha, Jumeirah and Umm Suqeim.
• Regulatory Compliance and Financial Stability: CBD has a long-standing reputation in the UAE, having been established for more than 55 years, and is known for its compliance with regulations and its commitment to customer service and financial stability. Customers can rest assured that the bank is supported by the Dubai Government via the Investment Corporation of Dubai.
• The Al Quoz Branch provides the complete range of CBD products from personal lending and credit cards to SME Trade Finance and Islamic banking. Customers seldom have to go to a specialist center for services.
• Bilingual Service in Arabic & English: CBD staff is fluent in Arabic and English languages, equally serving UAE Nationals and the expatriate community with the same language.
• 24/7 ATM and CDM Availability: With the ATM and CDM machines open around the clock, cash management duties, cheque depositing and balance checking is never limited by business hours, which is ideal for the business-centric Al Quoz district.

Community within the Bigger Picture: Al Quoz as a Banking Community

Al Quoz is one of the most active areas of Dubai in terms of the economy. It’s an industrial district home to thousands of businesses: auto shops, construction companies, creative studios and food manufacturers. Its pockets of residential areas, especially along the service roads of Sheikh Zayed Road have seen a significant expansion over the years, providing the demographic of retail banking.

The store’s location at CBD Al Quoz Branch is a sign of a well-thought-out grasp of where the banking demand lies. The availability of in-branch financial services is important, especially as more businesses and residents move into the district and digital tools are critical. The 24/7 machine access, deep digital integration and the full-service branch model that CBD represents, are well aligned to the way that the community banks in Al Quoz operate.

Tips for Having a Smooth Visit Branch

When you are visiting the CBD Al Quoz Branch, you should have the following in mind;

• Be sure to bring your Emirates ID with you when dealing with any personal banking matters. Passport(s) may also be requested from non-residents.
• Please come at least 30 minutes before closing so that your transaction is completed during the working session.
• Time is saved at the counter by having the ability to prefill forms or look for eligibility of products on the CBD site.
• When opening a business account, please call the branch ahead of time to verify what you will need (especially for new company registrations).
• For Fridays, be sure to arrive before 12:00 PM, so you don’t have to rush before the 12:30 PM closing time.
• Simple ATM transactions such as balance checking, cash withdrawing and cheque deposits can be done with the 24/7 ATM and do not need a teller to be visited.

Here are 10 Frequently Asked Questions (FAQs)

1. What is the exact location of the CBD Al Quoz Branch?

The branch is situated in Sheikh Zayed Road, Al Quoz Industrial Area 3, between Interchange 3 and Interchange 4, near Dubai Garden Centre, Dubai First Gulf Bank (Noor Bank) Metro Station.

2. What are the working hours of CBD Al Quoz Branch?

The branch’s hours are Monday through Thursday 8:00 AM to 3:30 PM and Friday 7:30 AM to 12:30 PM. Closed on Sundays.

3. Is there a 24/7 ATM at the CBD Al Quoz Branch?

Yes. The branch is equipped with a 24×7 ATM along with a Cash and Cheque Deposit Machine (CDM) for after hours banking.

4. Is it possible to open a business account in the CBD Al Quoz Branch?

Yes. The branch is also able to provide SME and corporate current account opening for businesses based in the UAE. Please call ahead to check documentation that is required for your visit.

5. Does Islamic Banking Services exist in CBD Al Quz Branch?

Yes. The branch offers CBD Al Islami products, such as Shari’ah-compliant savings accounts, financing and Takaful.

6. Who can I call to contact the CBD Al Quoz Branch?

You can reach the branch at 600 575 556. The helpline is 800-CBD (800-223) and the website is www.cbd.ae for general queries related to CBD.

Q7: Is it possible to apply for a personal loan at Al Quoz Branch?

Yes. CBD personal loans are available in-branch, and customers don’t need to transfer their salary to CBD — providing flexibility for those who bank with other banks.

9. Can you park at the CBD Al Quoz Branch?

Yes. The branch is located in the Sheikh Zayed Road service road and is conveniently equipped with parking facilities for customers visiting the branch.

9. In addition to the Al Quoz Branch, what online banking services does CBD provide?

CBD provides a mobile application, an online banking portal, and is the UAE’s first bank to fully leverage Open Finance. Most routine transactions can be done online by customers, without visiting a branch.

10. Can you get to CBD Al Quoz Branch by metro?

Yes. First Gulf Bank (Noor Bank) Metro Station on the Red Line is the closest Metro station. The branch can then be reached by taxi or short bus ride on the service road.

Conclusion

Commercial Bank of Dubai Al Quoz Branch is not just a convenient banking location but a comprehensive financial hub offering services to the highly economically active area of Al Quoz. The Al Quoz Branch is part of a bank that has more than 55 years of experience in the UAE, a total asset of AED 140+ billion, and a sincere dedication to digital innovation, providing all financial needs for individuals and businesses in one place.

From the professional who lives abroad and wants to plan his savings to the business owner who needs to arrange for trade finance to the resident who wants a secure home loan, the CBD Al Quoz Branch has the products, the people and the technology for you — and is open seven days a week with 24/7 machine access when it’s closed.

Stop by the branch, download the CBD app or call 600 575 556 to start today!

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