You are not the only one who still looks for a “FAB NBAD balance check.” First Gulf Bank and NBAD merged to form First Abu Dhabi Bank. This is why you can now see your balances through FAB channels. The good news is that the process goes quickly. This guide shows you all the safe ways to check your FAB balance, explains the difference between available and current figures, and tells you what to do if something doesn’t work. The tone is down-to-earth, the steps are short, and everything is easy to understand.
FAB vs. NBAD today
You might come across older articles that talk about NBAD tools. Think of those as things that happened in the past. Think FAB only for your everyday banking needs. That includes the FAB Mobile app, FAB Online Banking, phone banking, SMS or push alerts, ATMs, and help at branches. If you saved any old bookmarks, you should replace them with the official FAB site or the app store pages. This keeps things clear and makes sure you always get to the right login screen.
Quick comparison of balance check options
| Channel | What you need | Best for | Speed |
|---|---|---|---|
| FAB Mobile app | Registered mobile number and login | Daily checks on the go | Fast |
| FAB Online Banking | Username, password, and OTP if enabled | Full view on a larger screen | Fast |
| SMS or push alerts | Alerts enabled inside app or web | Instant updates after transactions | Instant when triggered |
| Phone banking or IVR | Customer details and phone PIN if set | No internet access | Moderate |
| ATM | Card and PIN | Quick look while withdrawing cash | Fast |
| Branch | Valid ID and account details | Profile issues and blocked access | Varies by queue |
Method 1: The FAB Mobile app
For most people, the app is the quickest way.
- Before you begin
- From the official store on your phone, you can install or update the FAB Mobile app.
- For OTPs, make sure the bank has your cell phone number on file.
- Turn on biometrics if your device can do it. Signing in with your face or fingerprint saves time.
Steps
- Launch FAB Mobile and log in.
- On the home screen, tap Accounts.
- Pick the card or account you want to see.
- The top shows your current and available balances. Scroll down to see recent transactions.
Helpful advice
- If you have more than one account or card, swipe left and right to switch between them.
- Set up push notifications for deposits, card purchases, and low balance alerts.
- If you add an account and it doesn’t show up, use the in-app support chat.
Safety and privacy
- Don’t use Wi-Fi in public places. Use your mobile data if you have to.
- If you share your phone or use a second device, log out.
Method 2: Use the web to access FAB Online Banking
The web dashboard shows you a lot of information at once, which is helpful if you have more than one account.
Steps
- Visit the official FAB online banking login page.
- Type in your username and password. If asked, fill out the OTP.
- To see your balances and available funds, go to the Accounts dashboard.
- Click on an account to see a detailed ledger, filters, and options to export.
Useful advice
- To avoid phishing, save the right login page as a bookmark.
- Keep two-factor authentication turned on. Even if your password gets out, it keeps your profile safe.
- Download monthly statements to keep track of your records and make sure everything is correct.
Method 3: Balance alerts and SMS banking
There are two thoughts here. First, SMS banking lets you get balance snapshots with simple commands if your profile is set up. Second, alerts, which send you a text message or push notification when important things happen, like deposits, card swipes, or low balance triggers.
How to use this correctly?
- Open Settings or Notifications in the app or on the web and turn on alerts for credits, debits, and low balances.
- Choose thresholds that work with your cash flow. For instance, a low balance alert that gives you enough time to add more money.
- If you travel a lot, you should use push notifications instead of SMS to avoid roaming fees. You still get instant visibility at no extra cost.
It’s good to know
Short codes and command formats can change. Before using a saved template, make sure to look inside the app for the most up-to-date instructions.
Phone banking or IVR
When your internet is down or your app won’t load, phone banking can help.
Steps
- Use the app or the back of your card to find the official FAB phone banking number.
- Select the option from the menu for balances.
- Check who you are. If you set up a phone PIN, you might need your customer number, card details, or both.
- The system tells you how much money you have or how much you can spend. You can often get confirmation by text message.
Helpful advice
- To avoid scams that look like the real thing, save the official number to your contacts.
- If a live agent calls you first, never give them your OTP. Call the official number yourself and hang up.
Method 5: Check your ATM balance
ATMs quickly show you your balance and are useful when you’re out running errands.
Steps
- Put in your card and type in your PIN.
- From the menu, pick Balance Inquiry.
- Look at the balance on the screen. If you need a record, you can print a slip.
Helpful hints
- While you enter your PIN, cover the keypad.
- Don’t print slips if you don’t need them. If you do, throw away the slip in a safe place.
Method 6: Help in the branch
The branch is the best place to go if you have trouble getting to your account, your profile is blocked, you need to update your KYC, or your account doesn’t show up in your app. Bring your account information and a valid ID. Update your mobile number first so that future logins and OTPs go smoothly.
Credit card vs. current and savings account balances
There is more than one thing about balances. The label is important.
The current balance shows the total amount in the ledger at a certain time. It has transactions that have been posted.
You can use your available balance right now. It takes into account holds, card authorizations that are still pending, and limits.
Credit cards show an outstanding amount, a statement balance, and a limit that you can use. The incredible amount can be higher than your last statement if you spent after the statement date.
A lot of people get confused
You used your card to put down a deposit on a hotel. The deposit can sit as a hold for a few days, which means that your available balance is lower even though the charge hasn’t been posted yet.
You took money out of an ATM late at night—the current balance changes when the transaction is posted. The hold may make the available balance show the change sooner.
Look for items that are still pending on the screen. That one habit answers most questions about balance.
Costs, limits, and timing
You don’t have to pay for most balance checks in the app or on the web. Depending on your phone plan, sending SMS messages can cost money. Most of the time, ATMs inside a bank’s network are free to use. However, international ATMs may charge fees. Timing is important too. Fuel stations, hotels, car rentals, and online marketplaces can put temporary holds on card authorizations. Transactions between countries can place a hold on the currency until the deal is done. If your available balance looks lower than you thought it would, check your recent activity for pending entries first.
How to fix things when you can’t see your balance?
You can Also Fix Errors, if you are facing problems during checking your balance:
The app won’t start
- Get the app up to date.
- Try again after restarting your phone.
- Change from mobile data to Wi-Fi or the other way around.
You cannot log in
- Follow the steps for “forgot password.” Keep your registered mobile number close by for OTP.
- If your phone number has changed, go to a branch to update your profile and then try again.
- Once you can get back in, go to Settings and remove old devices from your trusted list.
Your account is missing from the dashboard
- Find Link accounts or Manage accounts in the app and add the product that is missing.
- Find out if the account is for a business or a joint venture. Some profiles have different views or roles for users.
- Give the first sync some time if it’s a new card or account.
Card error at ATM
- Give another machine a try. Check the status of your card in the app if the problem keeps happening.
- Check to see if you have already used your daily withdrawal limit.
- If the card is broken, call support and ask for a new one.
Phone banking menu will not accept your PIN
- See if you made a PIN for your phone. It might not be the same as your card PIN.
- If you forgot it, you can usually reset it by getting an OTP sent to your registered number.
Best security practices for checking balances
For both the app and the web, keep two-factor authentication on.
- Don’t ever give out your full card number, OTP, or PIN in a chat or call. Bank employees don’t ask for them.
- If you can, turn on biometric sign-in. It speeds up logging in and stops people from using the same password over and over.
- Before installing, make sure to use official app stores and check the developer name.
- Don’t use public computers or Wi-Fi networks that aren’t secure for online banking.
- When using shared devices, log out and clear the autofill for financial sites.
- Set up alerts for deposits, card purchases, and low balances. Alerts let you know ahead of time if something seems off.
For accounts of businesses and companies
User roles, approvals, and multiple linked entities can all be part of a business profile. As a viewer, you can see balances but not move money. As an approver, you can see balances, pending payments, and cash positions across all accounts. Check that your user role is the same as your job. If you don’t know a company account, ask your administrator to add it to your profile and give you the right permissions. For treasury views, make sure you know when the cut-off times are so you know when the end-of-day balances are final.
Final thoughts
There are a number of safe ways to check your Fab Nbad balance. If you need to do something quickly, use the FAB Mobile app. If you need to see more information, use the web dashboard. If you need to get updates right away, use alerts. If you can’t get online, use phone banking or ATMs. If something goes wrong, try one of the quick fixes above, and then check to make sure your profile and contact information are correct. Two-factor authentication should stay on, and you should check alerts often. You won’t have to spend as much time chasing numbers if you follow these tips.
FAQ’s
Is NBAD still going, or did everything move to FAB?
FAB took over NBAD. You can check your balance with FAB’s app, web login, and support channels.
Without mobile data, what’s the fastest way to check a balance?
You can use an ATM or phone banking. They both work even when there is no internet. If you have alerts on, an SMS after a transaction can also help.
Why is my available balance less than my current balance?
Pending holds on your card, currency, or recent withdrawals can lower your available balance. These become clear when the merchant either accepts or denies the authorization.
While I’m on the road, can I check my balance?
Yes. You can use the app on your phone’s data or hotel Wi-Fi, or you can go to an ATM. If you rely on text alerts, be careful of roaming SMS fees.
How do I set or change alerts for my balance?
Open the app or the web settings and turn on alerts for deposits, card purchases, and low balance limits. Set the threshold to match the amount of cash you usually have.
What if my phone number changes and I don’t get OTPs?
Change your number at a branch or by calling verified support. Then, change your password and try to log in again.
More to Read: Check Your PayPlus Card Balance Online / Guide to Fazaa Card / Open a Mashreq Business Online Account / Etisalat Quick Pay / Fewa Quick Pay / Check Your Ratibi Card Balance Online
